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	<title>Your Changing Direction &#187; communication</title>
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		<title>What are you having for breakfast?</title>
		<link>http://www.yourchangingdirection.com/wordpress/2010/07/27/what-are-you-having-for-breakfast/</link>
		<comments>http://www.yourchangingdirection.com/wordpress/2010/07/27/what-are-you-having-for-breakfast/#comments</comments>
		<pubDate>Tue, 27 Jul 2010 05:50:11 +0000</pubDate>
		<dc:creator>Jen Waller</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[facts]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[Ken Blanchard]]></category>
		<category><![CDATA[objective]]></category>
		<category><![CDATA[subjective]]></category>

		<guid isPermaLink="false">http://www.yourchangingdirection.com/wordpress/?p=2301</guid>
		<description><![CDATA[“Feedback is the breakfast of champions.” (Ken Blanchard) Sometimes my work involves me delivering feedback. Sometimes people are just interested in the facts, the objective experience. On other occasions they are more interested in the subjective experience – how those facts could be interpreted. For instance, lets take an everyday experience of visiting a shop. [...]]]></description>
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		<title>Great Expectations</title>
		<link>http://www.yourchangingdirection.com/wordpress/2010/06/30/great-expectations/</link>
		<comments>http://www.yourchangingdirection.com/wordpress/2010/06/30/great-expectations/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 06:21:27 +0000</pubDate>
		<dc:creator>Jen Waller</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA["should"]]></category>
		<category><![CDATA[agreement]]></category>
		<category><![CDATA[creating the impossible]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[expectation]]></category>
		<category><![CDATA[Michael Neill]]></category>
		<category><![CDATA[william shakespeare]]></category>
		<category><![CDATA[wimbledon]]></category>

		<guid isPermaLink="false">http://www.yourchangingdirection.com/wordpress/?p=2294</guid>
		<description><![CDATA[“Oft Expectation fails, and most oft where most it promises; and oft it hits where hope is coldest; and despair most sits,” (All’s well that ends well Act II scene i, William Shakespeare)  Our expectations can affect how we experience a situation and our interpretation of it’s outcome. This sprang to mind last week when [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>What&#8217;s your story?</title>
		<link>http://www.yourchangingdirection.com/wordpress/2010/04/06/whats-your-story/</link>
		<comments>http://www.yourchangingdirection.com/wordpress/2010/04/06/whats-your-story/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 15:42:35 +0000</pubDate>
		<dc:creator>Jen Waller</dc:creator>
				<category><![CDATA[Influence]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[thought]]></category>
		<category><![CDATA[cat]]></category>
		<category><![CDATA[complaint handling]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[Jim Rohn]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[story]]></category>

		<guid isPermaLink="false">http://www.yourchangingdirection.com/wordpress/?p=2204</guid>
		<description><![CDATA[&#8220;If you just communicate you can get by. But if you skilfully communicate, you can work miracles&#8221; (Jim Rohn) I was asked the other day, by a family member, what I&#8217;d just been doing. My response was to ask who&#8217;s verson they&#8217;d like to hear &#8211; mine was that I&#8217;d been grooming the cat. The [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Signals of inner knowledge</title>
		<link>http://www.yourchangingdirection.com/wordpress/2009/09/24/signals-of-inner-knowledge/</link>
		<comments>http://www.yourchangingdirection.com/wordpress/2009/09/24/signals-of-inner-knowledge/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 14:10:33 +0000</pubDate>
		<dc:creator>Jen Waller</dc:creator>
				<category><![CDATA[What do you want?]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Ingrid Bergman]]></category>
		<category><![CDATA[inner knowledge]]></category>
		<category><![CDATA[intuition]]></category>
		<category><![CDATA[signals]]></category>
		<category><![CDATA[traffic lights]]></category>

		<guid isPermaLink="false">http://www.yourchangingdirection.com/wordpress/?p=1927</guid>
		<description><![CDATA[&#8220;You must train your intuition &#8211; you must trust the small voice inside you which tells you exactly what to say, what to decide.&#8221; (Ingrid Bergman) I was driving along in some traffic recently, absently humming along with a tune on the radio, when I came across a series of pedestrian crossings with traffic lights. [...]]]></description>
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		<title>Freedom from Fear of Speaking Week</title>
		<link>http://www.yourchangingdirection.com/wordpress/2009/06/22/freedom-from-fear-of-speeking-week/</link>
		<comments>http://www.yourchangingdirection.com/wordpress/2009/06/22/freedom-from-fear-of-speeking-week/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 00:00:36 +0000</pubDate>
		<dc:creator>Jen Waller</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[fear]]></category>
		<category><![CDATA[resource]]></category>
		<category><![CDATA[freedom from fear of speaking week]]></category>
		<category><![CDATA[Holographic communication]]></category>
		<category><![CDATA[Jonathan Altfeld]]></category>
		<category><![CDATA[presentation skills]]></category>
		<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[Speaking Ingeniously]]></category>

		<guid isPermaLink="false">http://www.yourchangingdirection.com/wordpress/?p=1723</guid>
		<description><![CDATA[Did you know that next week is Freedom from Fear of Speaking Week? It seems an appropriate time to mention Jonathan Altfeld&#8217;s public speaking and presentation skills course. With London dates in July and US and Australian courses in October, this is a course I highly recommend if you want to increase your confidence and [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>&#8220;What Did You Say?&#8221;</title>
		<link>http://www.yourchangingdirection.com/wordpress/2009/05/06/what-did-you-say/</link>
		<comments>http://www.yourchangingdirection.com/wordpress/2009/05/06/what-did-you-say/#comments</comments>
		<pubDate>Wed, 06 May 2009 10:39:19 +0000</pubDate>
		<dc:creator>Jen Waller</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[communicate]]></category>
		<category><![CDATA[CV]]></category>
		<category><![CDATA[J Gustav White]]></category>
		<category><![CDATA[language]]></category>
		<category><![CDATA[senses]]></category>

		<guid isPermaLink="false">http://www.yourchangingdirection.com/wordpress/?p=1569</guid>
		<description><![CDATA[“Our language is funny &#8211; a fat chance and slim chance are the same thing”. ~J. Gustav White I have to give the IT support team, where I used to work, credit. They would be quite use to me calling to say something highly technical like “the thingy-ma-jig isn&#8217;t working” (which of course is different [...]]]></description>
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